Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)

Episode 303 January 01, 2024 01:02:50
Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)
RESTAURANT STRATEGY
Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)

Jan 01 2024 | 01:02:50

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Show Notes

#303 - Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)


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This week's episode is brought to you by: KICKFIN

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VISIT: https://kickfin.com/demo/


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This week's episode is brought to you by: POPMENU

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Peter Fader  is the co-founder of several incredible companies like Peerful, Theta, and Zodiac (recently acquired by Nike), as well as being on the faculty of The Wharton School at UPenn. I had the great pleasure of speaking with him a couple years back and having revisitied that conversation I thought there was value in re-sharing with all of you. Dive into a conversation all about CUSTOMER CENTRICITY and the power of understanding CUSTOMER LIFETIME VALUE. 


IMPORTANT LINKS:


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Ready to learn more about my P3 Mastermind?
Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

 

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