Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)

Episode 303 January 01, 2024 01:02:50
Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)
RESTAURANT STRATEGY
Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)

Jan 01 2024 | 01:02:50

/

Show Notes

#303 - Talking Customer Centricity with Wharton Professor, Peter Fader (ENCORE)


*****

This week's episode is brought to you by: KICKFIN

Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin.

VISIT: https://kickfin.com/demo/


*****

This week's episode is brought to you by: POPMENU

If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month. 

VISIT: https://popmenu.com/restaurantstrategy

*****

Peter Fader  is the co-founder of several incredible companies like Peerful, Theta, and Zodiac (recently acquired by Nike), as well as being on the faculty of The Wharton School at UPenn. I had the great pleasure of speaking with him a couple years back and having revisitied that conversation I thought there was value in re-sharing with all of you. Dive into a conversation all about CUSTOMER CENTRICITY and the power of understanding CUSTOMER LIFETIME VALUE. 


IMPORTANT LINKS:


*****

Ready to learn more about my P3 Mastermind?
Set up a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule

 

Other Episodes

Episode 402

December 12, 2024 00:42:28
Episode Cover

The Smartest Restaurant Marketer I Know, Rev Ciancio

#402 - The Smartest Restaurant Marketer I Know, Rev Ciancio *****  This week's episode is brought to you by: MARQII  MARQII is your one-stop-shop...

Listen

Episode 436

April 10, 2025 00:44:43
Episode Cover

Should You Be Working with Restaurant Influencers?

#436 - Should You Be Working with Restaurant Influencers? *****  This week's episode is brought to you by: CHOWLY The Chowly Platform unites powerful...

Listen

Episode 212

February 16, 2023 00:33:02
Episode Cover

What's the Difference Between a Consultant and Coach?

#212 - What's the Difference Between a Consultant and Coach?   *****  Have you gotten your Employee Retention Tax Credit yet? I am hosting an...

Listen