Three Ways to Build Deeper Relationships with Your Guests (to Drive More Revenue)

292 - Three Ways to Build Deeper Relationships with Your Guests (to Drive More Revenue)

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This week's episode is brought to you by: TRIPLESEAT

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VISIT: https://tripleseat.com/restaurantstrategy/

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This week's episode is brought to you by the P3 Marketing Summit

3 days, 2 parties, and 5 different workshops with some of the smartest marketers in the country. Are you ready to level up? Grab your tickets now. Premier Access Early Bird pricing ends on October 31. Do not miss your chance to snag one of just 100 seats to this thing! 

VISIT: https://www.restaurantstrategypodcast.com/offers/4nbUSttN/checkout

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I don't think we know our guests as well as we think we do. I don't think we know them as well as we should. But we can fix that... easily, actually. And on today's episode I'm going to show you three ways to do it. I challenge you to do at least one of these THIS WEEK!

1. Learn something new (and meaningful) about every single one of your tables tonight and add it to their guest notes in your reservation software. If you don't take reservations, simply use a moleskine notebook.
   
   
2. Call, text, or email at least 5 of your guests this week. Engage with authenticity, and those conversations will eventually lead to a reservation. (I promise!)
   
   
3. Scrub the following sentence from your vocabulary: "Thanks so much, have a good night." Then replace it with something like, "Thanks so much, when will we see you again?" 

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Want to learn more about the P3 Mastermind? 

Schedule a FREE 30-minute Strategy Session: https://www.restaurantstrategypodcast.com/schedule 

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And don't forget to snag a copy of my new book, The Restaurant Marketing Mindset. 

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